Manager of Marketing, Membership & Operations

Reports to:  Executive Director and collaborates with the Board

Overview

The Manager of Marketing, Membership & Operations for the Washington State Council Painting Contractors Association (WSCPCA) integrates marketing strategy, member engagement and operations into a unified role.  This role enhances member value and elevates the association’s visibility -- ultimately driving recruitment, retention, and long-term growth. 

Key Responsibilities

Marketing & Communications 

• Develop and implement marketing and outreach strategies to grow membership and visibility.
• Manage social media presence, create monthly e-newsletters, and produce branded content in Canva or desired software.
• Design and coordinate promotional materials and signage for events, sponsorships, and campaigns (flyers, signage, premiums, etc.).
• Oversee website and social media updates and track analytics for continuous improvement.

Member Services & Engagement

• Serve as the primary point of contact for members, providing responsive communication and support.
• Develop and implement membership campaigns, identifying prospective members and conducting targeted outreach.
• Manage renewals, track metrics, and execute member programs and benefits while maintaining accurate information in database.
• Coordinate member engagement and appreciation activities by building relationships that strengthen connections and encourage participation in WSC PCA events.

Events & Programs

• Collaborate with staff, board and partners to support events, including registration, vendor management, logistics, and promotion.
• Attend in-person PCA events to provide support, connect with members and capture engagement through photos and videos.  While most events are in the Seattle area, one annual event takes place in Chelan.
• Represent the organization at external events hosted by vendors or partners.

Operations & Administration

• Develop and maintain systems, documentation, and records that support effective association management – including monthly financial reports and board minutes.
• Support invoicing, and payment processing related to events, membership, and sponsorships.
• Serve as key point of contact for administrative systems, including database and electronic filing systems.

Desired Skills & Qualifications

• Proven experience in marketing or communications, with background in association or non-profit management, small business entities, or the painting industry.
• Demonstrated success in orchestrating creative social media or outreach campaigns designed to connect with new audiences.
• Experience in creating professional designs and digital and print marketing materials (Canva or equivalent).
• Familiarity or interest in learning more about the painting contractor community.
• Excellent written and verbal communication skills; collaborative and adaptable.
• Strong project management, problem solving and organizational skills with attention to detail.
• Familiarity with CRM systems, email platforms (e.g., Mailchimp), and association software (e.g., Wild Apricot).
• Comfortable building relationships via live in person events, email, phone and virtual channels.

Employment Terms and Compensation:  This is a contract role, with the expectation of working an estimated average of 15 hours a week. Work can be completed at any time; however, the candidate should have some availability during weekdays, between 10-3. Preference is for a candidate that resides in the Seattle area and can attend monthly events.

Fee for Service:  $2,500 (Monthly)

Interested candidates should email a resume and cover letter to stacy@wscpca.com.